Privacy Policy
Effective Date: February 1, 2026
At Braselton Concrete Master, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services or visiting our website.
1. Information We Collect
We collect information that you voluntarily provide when you contact us for estimates, schedule services, or communicate with our team. This may include:
- Your name, address, and contact information (phone number and email)
- Property details and project specifications
- Payment information (processed securely through third-party payment processors)
- Communications and correspondence with our team
- Website usage data such as IP address, browser type, and pages visited
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide estimates and quotes for concrete services
- To schedule and complete contracted work
- To communicate with you about your project
- To process payments and maintain financial records
- To improve our services and customer experience
- To send occasional updates about our services (you can opt out at any time)
- To comply with legal requirements and resolve disputes
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us (such as payment processors or scheduling tools)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
- With your explicit consent
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100 percent secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically maintained for several years for warranty and legal purposes.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with relevant authorities if you believe your privacy rights have been violated
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Braselton Concrete Master
101 Piedmont Ave, Braselton, GA 30517, USA
Phone: (706) 701-4838
Email: info@braseltonconcrete.com